Frequently Asked Questions

Appointments &

Getting Started

  • If you are unsure which service best suits your needs, we recommend starting with a consultation with one of our Women’s & Children’s Health GPs. They can assess your concerns and coordinate care with the appropriate practitioners within our clinic.

    If you already know which practitioner or service you would like to see, you can book directly via our website or by contacting our reception team.

  • Yes. If you have multiple or complex concerns, please book a longer appointment or discuss this with reception when booking so adequate time can be allocated.

  • Appointments can be booked online via our website or by contacting our reception team directly on 8652 7222.

  • We ask that you provide at least 24 business hours’ notice if you need to cancel or reschedule your appointment. Late cancellations and non-attendance will incur a fee. Please refer to our Fees page for full details.

  • Please bring:

    • Your Medicare card (if applicable)

    • Any referral letters or pathology forms

    • Your baby’s green book (for infant appointments)

    • Relevant previous results or reports

A woman is sitting on a couch at Maternal and Infant Wellbeing Melbourne, holding a baby close to her chest, looking down at the baby with a gentle smile.
  • In most cases, no referral is required to see a member of our MIWM multidisciplinary team, making it easy to access the support you need, when you need it.

    A referral is required if you’d like to claim sessions with our psychologists under a Medicare Mental Health Care Plan, or for our Allied Health team when using a Chronic Condition Management Plan. In these cases, a referral letter from your GP should be submitted to our team before your appointment.

    If you’re unsure whether a referral is needed, our friendly reception team is always here to guide you and make the process simple.

  • Our GPs have a special interest and training in women’s, maternal, and children’s health. They provide care across fertility, pregnancy, postnatal care, infant health, and general family medicine.

  • At Maternal and Infant Wellbeing Melbourne, our multidisciplinary team of allied health professionals is here to support every aspect of maternal and infant care. This includes physiotherapists, osteopaths, dietitians, perinatal psychologists, and massage therapists with specialised experience in mothers and babies. By having these services under one roof, we ensure that both your care needs and those of your baby can be addressed in a coordinated, holistic way, making it easy for families to access the right support at the right time.

  • Yes. Continuity of care is encouraged, and you are welcome to book ongoing appointments with the same GP for all medical care.

  • Many of our GP and clinical services attract Medicare rebates. Some allied health and wellbeing services may not be Medicare-rebatable. Our team can provide clarification when booking.

Practitioner Information

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Service Information

  • Yes. Our GPs provide antenatal care across all stages of pregnancy and work collaboratively with obstetricians and other specialists when required.

  • Yes. Many patients attend MIWM alongside private or public obstetric care for shared antenatal support, vaccinations, and additional assessments.

  • Yes. Postnatal care includes physical recovery assessments, emotional wellbeing support, breastfeeding concerns, and ongoing health care following birth.

    Postnatal appointments are commonly booked around 6 weeks after birth, however please contact our team for an earlier booking if you have specific concerns.

  • Yes. While we specialise in maternal and infant health, we welcome patients of all backgrounds and demographics to attend our clinic.

  • We provide care for newborns through to early childhood and into adolescence. This includes routine health checks, newborn assessments, growth and development monitoring, and immunisations. Our goal is to offer full-circle healthcare, supporting your child’s health at every stage and providing a trusted place where families can continue their health journey with us over time.

  • Yes. We provide:

    Further information on our vaccination services can be found under our Immunisations page.

  • We welcome all clients to utilise our Day Spa services at MIWM. Our experienced team is trained to support clients throughout the perinatal period, as well as those merely seeking relaxation and overall wellbeing support.

    We offer a range of services, including therapeutic massage, facial treatments, and wellness packages, designed to support relaxation, recovery, and overall wellbeing.

    We encourage you to bring your baby with you to the day spa. Our trained staff will be available to care for your baby during your session.

A pregnant woman smiling and touching her belly while talking to a doctor at Maternal and Infant Wellbeing Melbourne.

Still Have Questions?

If you cannot find the information you’re looking for, our reception team is happy to assist. Please contact us by phone on 86527222 or email at info@miwm.com.au.